Your IT team is 3 people. Your compliance obligations — and your stack — are not.

DT Alpha delivers 24×7 managed IT operations for regulated financial institutions and digital platform operators across East Africa. Bank-grade NOC from India. Fractional CTO leadership from Nairobi. BOU-standard delivery from day one.

68
security controls passed
95%+
transaction success rate
90 days
programme delivered
1 live
BOU-licensed PSO now

Not sure where to start?

Answer 5 questions and we'll tell you exactly what your institution needs — and why.

DT Alpha · IT Readiness Score

Know your IT risk in 90 seconds

5 questions · Personalised next step · No sales call required to start

This tool gives you an honest picture of where your organisation stands across operational resilience, compliance readiness, and strategic IT maturity — and routes you to the one next step most relevant to your situation.

Banks · MDIs · SACCOs · PSOs Uganda · Tanzania · Rwanda · Nigeria Telcos · Digital Operators
Quick check

What type of organisation are you?

Bank, MDI, SACCO, PSO or Fintech — regulated by a central bank or financial authority
Telecom operator — mobile, fixed-line, or convergent services
Digital platform operator — SaaS, payments infrastructure, or digital services
Sector check
Question 1 of 5

How would you describe your organisation's current IT staffing situation?

1–3 people covering everything — IT is whoever's available
A small dedicated team, but stretched thin
A structured IT function, but with key specialist gaps
Strong team in place — looking to scale or add strategic capability
1 / 5
Question 2 of 5

What's the gap that most keeps you up at night?

A core system failure at the worst moment — with no one watching
A regulator asking for evidence or controls we haven't documented
A security incident we're not equipped to detect or contain
Outdated platforms holding us back while the market moves on
2 / 5
Question 3 of 5

If a critical system went down at midnight tonight, what would actually happen?

Honestly — we'd find out in the morning
Someone would get called, but response time is unpredictable
We have an escalation process, but it's inconsistent in practice
Monitored 24/7 — P1 escalated within 15 minutes, always
3 / 5
Question 4 of 5

When did your regulator last formally review your organisation's IT or cybersecurity posture?

We're overdue — we know it, and it's a risk we're carrying
A year or two ago — we're not sure where we stand today
Recently — we handled it, but it was stressful and reactive
Ongoing — we maintain structured compliance reporting to our regulator
4 / 5
Question 5 of 5

What would you most value from a specialist IT partner?

24/7 operations coverage — keep the lights on, reliably, always
Compliance and audit readiness — be ready when the regulator calls
Platform transformation — modernise the systems we're running on
A named, board-ready CTO — accountable leadership, not just a vendor
5 / 5
Almost there

Where should we send your personalised readiness summary?

Your details go directly to Venkatram at DT Alpha. No marketing lists. No third parties. One relevant follow-up if your score suggests we can help.

How We Help You

ENTRY · TEST US FIRST

Compliance IT Pulse

The fastest way to understand where you stand — and where the risk is.

From USD 2,500 · Fixed fee · 5 business days · Remote

  • One regulatory domain scoped (BOU / BOT / BNR / CBN)
  • Red / Amber / Green compliance scorecard delivered
  • 3 named priority gaps + 3 recommendations
  • No access to production systems required
Start with the Pulse →
SCOPING

Discovery Assessment

Map your IT architecture. Identify all gaps. Define what good looks like.

Fixed fee engagement · 30 days · On-site + remote

  • Full IT landscape mapped — infrastructure, apps, security, governance
  • Regulatory gap analysis across all applicable central bank frameworks
  • Scope document for Managed IT or Digital Transformation
  • Priced deliverable — not an audit that leads nowhere
Book a scoping call →
SECONDARY SERVICE

Digital Transformation

Replace legacy. Modernise core banking. Build regulatory compliance from the ground up.

Monthly milestone billing · Scoped per engagement

  • Platform Neo: ground-up platform replacing legacy systems
  • Core banking integration — API-first, middleware re-architecture
  • Security hardening: PAM, DLP, IAM deployment
  • Regulatory submissions — central bank frameworks authored and filed
Request a proposal →
PRIMARY SERVICE

Managed IT Services

Always-on, BOU-grade IT operations for regulated financial institutions. Your IT team, without building one.

Monthly retainer · SLA-backed · 50+ metrics

  • 24×7 India NOC — three shifts, L1 to L3, P1 under 15 minutes
  • Application, infrastructure, payment systems monitoring
  • Security operations: PAM, DLP, access reviews, threat monitoring
  • BOU / CBK / BoT / BNR / CBN compliance reporting — filed, not advised
  • Venkatram as named accountable CTO — board and regulator ready
Request a proposal →
ALSO FOR TELCOS & DIGITAL PLATFORM OPERATORS
NEW · RUN-RATE MODEL

Managed TechOps — The Run-Rate Model

Support First. Observe Always. Refactor Only Where the Data Points.

T1 support onboarding → 90-day intelligence layer → data-driven refactoring advisory

Most telcos run 5–15 IT vendors, each owning one slice of the stack. No single vendor has reason to understand the full picture. DT Alpha takes over L1–L3 IT support on Day 1 — no changes, no promises — then builds a ticket-level heat map over 90 days. The runbooks tell you where the pain is. We tell you how to fix it, and only where the data justifies it.

  • L1/L2/L3 IT support — Day 1
  • Ticket run-rate intelligence — 90 days
  • Module heat-map: top 20% driving 80%
  • Runbook engineering — from Day 1
  • SEV-1 under 15 min, SLA-backed
  • Data-driven refactoring advisory
T1 · Try
Stack Support
T2 · Trust
Run-Rate Intel
T3 · Expand
Runbooks
T4 · Scale
Refactoring
Discuss TechOps →

Our Proof

DT Alpha currently serves as Fractional CTO and managed IT partner to a Bank of Uganda licensed Payment System Operator — a live, in-production engagement across platform operations, security, and regulatory compliance. The institution operates a 50+ bank network across Uganda. This is not a case study. It is happening now.

68
security controls passed
95%+
transaction success rate
90 days
programme delivered
1 live
BOU-licensed PSO now

Who We Serve

Commercial Banks

Central Bank oversight. High regulatory burden. Legacy platform modernisation. BOU / CBK / BoT compliance filing.

Microfinance Institutions

Rapid growth, limited IT teams. Compliance obligations growing. Core banking upgrade. MDI regulatory alignment.

Payment System Operators

24/7 operations critical. Settlement risk high. Security hardening mandatory. PSO-grade managed ops. BOU PSO standard.

SACCOs & Credit Unions

Member protection paramount. Compliance growing. Platform scalability. Cooperative bank oversight.

Agent Banking Networks

Agent onboarding & compliance. Transaction monitoring. KYC/AML integration. Agent banking platform ops.

Fintech & SaaS (Regulated)

Building on regulated rails. Central bank API integration. Compliance-as-code. Fractional CTO leadership.

RUN-RATE MODEL

Telcos & Digital Platform Operators

Multiple outsourced IT vendors, fragmented accountability, no single owner of the full stack. Run-Rate Intelligence model — support on Day 1, refactoring only where the data says.

💡

Investment & Impact Advisory

Aarthi Ramasubramanian — Co-Founder — brings deep experience in gender-lens investing, blended finance, ESG portfolio management, and climate-smart advisory across East Africa and emerging markets. Her independent platform, Setuya Afrika, connects impact investors with operators across East and West Africa.

Regulated FIs seeking climate or impact capital pathways: visit setuyaafrika.com or contact aarthi@dtalpha.co.

Who We Are

Venkatram Rajagopalan

Co-Founder & Fractional CTO · DT Alpha

16+ years in regulated fintech platforms across East Africa, Asia, and global SaaS. Currently serving as Fractional CTO at a Bank of Uganda licensed Payment System Operator. Leads DT Alpha brand, client delivery, and the Managed TechOps Run-Rate Model.

  • Standard Chartered TPSA audit — 68 controls, 15 domains
  • BOU Cybersecurity Framework — authored, structured, filed
  • PAM + DLP + Access Management — deployed in production
  • Platform Neo: 50+ institution network, 90-day delivery

Aarthi Ramasubramanian

Co-Founder · Investment & Impact Advisory | Founder, Setuya Afrika

VC & Impact Investing specialist with deep experience in gender-lens investing, blended finance, due diligence, and portfolio management across East Africa and emerging markets. Founder of Setuya Afrika — her independent impact investor network and operator-matching platform.

  • Founder: Setuya Afrika — impact investor–operator network
  • Gender-lens investing and blended finance advisory
  • Climate Smart: green finance, ESG portfolio management
  • Investment & Impact Advisory arm at DT Alpha

Get In Touch

For Managed IT, TechOps & Digital Transformation

+254 759 504 240

Nairobi, Kenya

Venkatram Rajagopalan
Co-Founder & Fractional CTO
venkatram@dtalpha.co

For Investment & Impact Advisory

Aarthi Ramasubramanian
Co-Founder & Impact Advisory
aarthi@dtalpha.co
setuyaafrika.com